Top Member Support Topics
Below are the top support topics we frequently hear from our members.
You can also reach us at 800-233-2328 between M-F 7 am – 7pm, and Sat. 9am - 1pm (Pacific Time).
BECU's routing number is 325081403.
- Address or Phone number change
- Account Number
- Accessibility
- Alerts - How to set up and use in both Online Banking and the Mobile App
- ATM and Debit Card Transaction Limits
- Balance Transfers
- Bill Payment
- Cashiers Checks
- Check Holds
- Debit Card Information (includes activation, pin resets, and how to pause your card)
- Direct Deposit
- eStatements
- Lost or Stolen Cards
- Member Assistance
- Mobile Banking
- Mobile Deposit
- Name Change
- Nickname Accounts
- Notary Services
- Online Banking
- Online Payment
- Order New Checks
- Overdraft Services
- Password or Pin Change
- Recurring Transfers - How to Set Up Auto Transfers
- Routing Number
- Shared Branching
- Travel Plans
- Wire Transfers
- Taxes
- Zelle
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