Top Member Support Topics
Below are the top support topics we frequently hear from our members. Don't see what you need? Try searching the website, posting a question on Facebook or Twitter, or calling 800-233-2328 between 7 am – 7pm M-F, 9am - 6pm Sat (Pacific Time). You can also send us a secure message via the BECU Mobile app, available from the Apple Store or Google Play.
BECU's routing number is 325081403.
- Address or Phone number change
- Accessibility
- Alerts - How to set up and use in both Online Banking and the Mobile App
- ATM and Debit Card Transaction Limits
- Balance Transfers
- Bill Payment
- Cashiers Checks
- Check Holds
- Debit Card Information (includes activation, pin resets, and how to pause your card)
- Direct Deposit
- Lost or Stolen Cards
- Mobile Banking
- Name Change
- Nickname Accounts
- Notary Services
- Online Payment
- Order New Checks
- Password or Pin Change
- Recurring Transfers - How to Set Up Auto Transfers
- Routing Number
- Travel Plans
- Wire Transfers
- Taxes
- Zelle