Top Member Support Topics
Below are the top support topics we frequently hear from our members.
You can also reach us at 800-233-2328 between M-F 7 am – 7pm, and Sat. 9am - 1pm (Pacific Time).
BECU's routing number is 325081403.
- Address or Phone number change
- Account Number
- Accessibility
- Alerts - How to set up and use in both Online Banking and the Mobile App
- ATM and Debit Card Transaction Limits
- Balance Transfers
- Bill Payment
- Cashiers Checks
- Check Holds
- Debit Card Information (includes activation, pin resets, and how to pause your card)
- Direct Deposit
- Lost or Stolen Cards
- Member Assistance
- Mobile Banking
- Mobile Deposit
- Name Change
- Nickname Accounts
- Notary Services
- Online Banking
- Online Payment
- Order New Checks
- Password or Pin Change
- Recurring Transfers - How to Set Up Auto Transfers
- Routing Number
- Travel Plans
- Wire Transfers
- Taxes
- Zelle
Note: Internet Explorer 11 and older may not work with Messenger, as well as newer browsers. We recommend switching to a newer browser such as Microsoft Edge, Chrome, Firefox, or Safari. If you need to use Internet Explorer, you may need to refresh your browser cache by pressing Ctrl-F5 on your computer.