Video Banking
Get on-demand, virtual help with new membership, loans, mortgages, and account inquiries. Please have a valid physical ID ready.
When We're AvailableMonday-Friday, 8 a.m. to 6 p.m. Pacific Time
Saturday, 9 a.m. to 1 p.m. Pacific Time
Meet With Us — Wherever You Are
Need assistance with opening an account,1 applying for loans4 and mortgages,5 or managing your money? With BECU Video Banking, you can connect face-to-face with a live BECU consultant right from your personal device. It's just like stopping by a branch — only easier and more flexible!
Here's what you can do with Video Banking:
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Become a BECU member
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Open a new account (including Early Saver2 or Business accounts3)
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Apply for loans and mortgages
What you'll need before you start
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A valid photo ID
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A personal email address (so we can send and sign documents securely)
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Once your session starts, your device will ask for permission to use your camera and mic — just hit "Allow," and you're good to go!*
Ready to connect?
Meet with a live member consultant "on-demand"
Monday-Friday, 8 a.m. to 6 p.m. Pacific Time
Saturday, 9 a.m. to 1 p.m. Pacific Time.
Not ready just yet?
No worries! You can schedule a time online that works for you.
Need something else?
Looking for help with something that isn't listed on this page? We're ready to assist — feel free to contact us.