Video Banking Hours
Monday-Friday, 9 a.m. to 6 p.m. Pacific Time
Saturday, 9 a.m. to 1 p.m. Pacific Time
Video Banking
Get instant support to open an account, obtain loan information, or manage your account.
Meet with a BECU Video Banking Consultant
Get live, personalized assistance from any location. You can meet now or schedule an appointment for a later time.
Use Video Banking To:
- Become a BECU member
- Open a new account (including Early Saver and Business accounts)
- Learn about loans and mortgage offers
What You Need for Your Video Banking Appointment
- Valid physical ID
- Personal email address to receive and sign documents online
- Desktop or mobile device* with a camera and microphone
- The recommended available bandwidth of 2.6 Mbps per second upstream and downstream
- Once your session starts, you'll be asked to allow access to your microphone and camera
Start Your Video Banking Session
By selecting Consent and Start Video Banking, you agree that you (1) have read, understood, consent to, printed, or saved the Electronic Communications Disclosure and Consent PDF, (2) satisfy the Hardware and Software and PDF requirements, and (3) will maintain a valid email address with BECU.
Schedule Your Video Banking Appointment for a Later Time
If you are not ready to meet with a Video Banking Consultant now, you can schedule an appointment online, or call BECU at 800-233-2328.
*Note: Airtime, roaming, data usage and minutes of use may be billed by your mobile provider.