lost or stolen debit & Credit cards

BECU Debit Card

Here are your options to report lost, stolen or fraudulent charges on your BECU Debit Card:

  • Call a BECU representative at 800-233-2328 during regular business hours M-F 7am-7pm and Saturday 9am-1pm (PT)
  • If it is after business hours, please call 888-241-2510 or 909-941-1398 (collect outside U.S.)
  • Visit any BECU location
  • Send us a secure message using the Message Center in Online Banking

Make sure to let us know about any fraudulent or disputed charges as soon as possible.

BECU Credit Card

Here are your options to report lost, stolen or fraudulent charges on your BECU Credit Card:

  • Call a BECU representative at 800-233-2328 during regular business hours M-F 7am-7pm and Saturday 9am-1pm (PT)
  • If it is after business hours, please call 800-449-7728
  • Visit any BECU location
  • Send us a secure message using the Message Center in Online Banking

Make sure to let us know about any fraudulent or disputed charges as soon as possible.