Member Assistance Program

As a financial cooperative owned by our members and committed to the credit union philosophy of "people helping people"— especially in times of need, BECU is here to help relieve your financial worries through this difficult situation.

If your income was interrupted or you're in need of emergency funds, services may be available to help with your financial needs. We have options that may help you manage your BECU loan payments to help you get through this uncertain time.

To access these options:

  • For short term payment modifications on existing BECU loans, please call 800-233-2323, ext. 5987option 1, or send a message to memberassistanceteam@becu.org. Someone will respond promptly.

  • To apply for new loan products, please call 800-233-2328, ext. 7404.

  • BECU's Financial Health Check service is designed to improve our members' financial health. We offer free consultations with trained specialists to help you make financial decisions. Learn more about the Financial Health Check program. For questions, please contact us at FinancialHealthCheck@becu.org.

If you're a BECU member experiencing a financial hardship, and you'd like more information, please call 800-233-2328 to speak to a representative.