Need to get in touch with BECU? Call or message a BECU Member Care Representative. We can assist you with anything related to personal and business accounts and services at BECU.

Send Us a Message

Members with Online Banking for personal or business accounts can use the Online Banking Message Center to send and receive personal account messages from BECU. Your messages are stored in Online Banking so they are secure and confidential. Provide a detailed description in your message and we'll respond within 2-4 business hours.

To send a confidential message, log into Online Banking and visit the Message Center.

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To protect your security, please do not include personal account information in this email. To send a secure and confidential message regarding your account, log into Online Banking and visit the Message Center.

If you'd like a response to your email, be sure to enter your contact information and check the box below. It may take up to 24 business hours to receive a response.

First Name
Last Name
E-mail Address
Phone Number
Please respond to my email*

Although your email is protected, personal and confidential information should not be sent to BECU by email because we cannot identify you or your account by email. For questions that require a BECU representative to access your account, call 206-439-5700 or 800-233-2328 (outside Seattle).

*If you have an email filter, add to your approved email list. If our email address is not on your list you may not receive our reply.

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Thank You for Contacting Us

Your message has been received by a BECU Member Care Representative. If you requested a response to your email, a Member Care Representative will contact you personally.

If you need immediate or account-specific assistance, please call us at 206-439-5700 or 800-233-2328.

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BECU Member with Online Banking?

To send a confidential message or provide feedback to BECU, log into Online Banking and visit the Message Center.

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Not a Member? Don't Have Online Banking?

If you're not a member or you're a member without Online Banking and have a general question about BECU or you want to provide us with feedback, send us an email.

Send an Email

Learn more about Online Banking

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