How to Report Fraud
Reporting fraud, suspicious activity, or a lost or stolen card is important for your account security. Learn how to report fraud and the steps to take when you discover fraudulent activity.
Give us a Call
Call Us
- Members: 800-233-2328—For TTY support, dial 711 to access the Telecommunications Relay Service (TRS).
- Business members: 800-704-8080.
Call Us
For debit and credit card support:
- Lost or stolen debit cards call 888-241-2510.
- Lost or stolen credit cards call 866-820-2999. For TTY support 24/7, call 888-918-7323.
Additional Support Options
For more account support information, visit Contact Us.
Business Hours—Pacific Time
Monday-Friday, 7 a.m. to 7 p.m.
Saturday, 9 a.m. to 1 p.m.
Secure Messaging Hours
Monday-Friday, 7 a.m. to 7 p.m.
Saturday-Sunday, 9 a.m. to 6 p.m.