Update Your Address and Contact Information
Keeping your information up to date on your BECU account is quick, easy and helps keep your information safe. Here are three ways you can update your personal information on your BECU account:
Use Online Banking
Online Banking is the easiest and most convenient way to update your contact information. Here's how to get started:
1. Select Profile, then Profile Settings.
2. In the Manage Account section, you'll find options to reset information including your email address, mailing address and telephone number.
3. Choose the information you want to update. You may be prompted to enter a two-factor authentication code or answer a security question before proceeding.
4. Enter your current information in the fields. Then select Save.
5. You'll be asked to review your information. Once you've confirmed it's correct, select Save again and your information will be updated.
Within Online Banking, you may also manage your account security preferences.
Call Us
Speak with a representative who can update your information over the phone.
- You can reach a BECU representative at 800-233-2328 or locally at 206-439-5700.
- We're available Monday-Friday, 7 a.m. to 7 p.m. Pacific Time; Saturday, 9 a.m. to 1 p.m. Pacific Time.
Fill Out the Update Personal Information Form
Use one of the below options to complete your form:
Once you've filled out your information, electronically sign and submit the form with Docusign, or bring your printed form into a location near you.
Changing Your Name?
If your name has changed for any reason, then follow these steps to update it.